Welcome to our new support center! Some articles may still be missing; they will be added shortly. For the old support documentation go to https://support.altrady.com. If you have questions, open a new ticket here. New tickets on support.altrady.com won’t be answered; existing tickets will be finalised there.

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Managing an open position: all the guides

This page maps the guides for working with a position once it’s open. New to positions? Start with an overview of positions, which explains what a position is and the difference between manual and smart positions.

If you opened the position on your exchange, it appears in Altrady as a manual position, analytics only. To manage it (adjust take profit and stop loss, or add to it), convert it to a smart position first: right-click it and choose Convert to smart position.

Find and view your positions

Create or convert a position

Adjust and add to a position

Close or finish a position

Position types

When something looks odd

Still stuck?

If a position looks wrong, won’t close, or an edit isn’t saving, check the When something looks off guides above first, they cover the usual causes and how to fix them. If none of them fits, reach out through support chat in the app.

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