How do I manage my Altrady subscription, plan, or billing?

All subscription, plan, and billing settings for Altrady live on the website, not inside the desktop app. If you’ve been searching the app for a way to change your plan or download an invoice, that’s why you couldn’t find it.

Where subscription settings live

Manage your subscription from your Altrady web account, not the desktop app.

Go to your account on the Altrady website and log in.
Open Settings.
Click Manage subscription.

Settings sidebar with the “Manage subscription” button; the entry point to all billing and plan settings from your Altrady web account. 🔍 Click the image to see a larger version This takes you to your account page, where every billing action below happens.

Viewing current plan, renewal date, invoices

Your account page shows:

Current plan (e.g. Premium) and price
Active status
Next billing date and days remaining
Billing method
Cancel and Extend controls

Your account page showing current plan (Premium), price, active status, next billing date, days remaining, billing method, and the Cancel/Extend controls, plus the full plan comparison grid for upgrading or downgrading. 🔍 Click the image to see a larger version Below that is your full invoice history: date, status, description, payment method, reference, and amount for each past charge. Click any invoice to download it.

Invoices list showing past billing history with date, status, description, payment method, reference, and amount for each charge. 🔍 Click the image to see a larger version ## Upgrading and downgrading plans

On your account page, scroll to the plan comparison grid (same screenshot as above).
Pick the plan you want and confirm.

Plan changes are prorated: you’re only charged or credited for the difference between your old and new plan for the remainder of your billing period. For a side-by-side of what each plan includes, see choose your plan.

Cancelling or turning off auto-renewal

The Cancel control on your account page turns off auto-renewal, so your plan won’t charge again and you keep access until the current period ends.

The cancel-confirmation dialog (“Are you sure you want to cancel?”) that appears when you click Cancel, listing the features you’ll lose, with Don’t cancel and Continue cancelation buttons. 🔍 Click the image to see a larger version

For the full walkthrough, see how do I cancel my subscription or turn off auto-renewal?.

Payment methods (card, PayPal, crypto)

At checkout you can pay with:

Card (automatic renewal or one-time)
iDEAL / Wero
PayPal
Bitcoin or Altcoins

Checkout screen listing every supported payment method: card (automatic renewal or one-time), iDEAL/Wero, PayPal, and Bitcoin or Altcoins. 🔍 Click the image to see a larger version Crypto payments (Bitcoin or Altcoins) are processed through a payment processor and do not auto-renew. When a crypto-paid subscription expires, you’ll need to manually pay for the next period; it won’t renew on its own the way a card does.

Got a discount or voucher code? See how to use a discount, voucher, or promo code.

The 5-day trial

The account page during the 5-day free trial: a Trial banner showing ‘Free — 5-day trial’ with days remaining and the end date, above the plan and add-on options. 🔍 Click the image to see a larger version New accounts get a 5-day free trial. To keep access to features after the trial ends, choose a plan and subscribe from the account page above.

Once the trial has expired, the account reverts to the free plan.

The in-app top bar after a subscription or trial expires: a ‘Subscription Expired — Paper trading only’ notice with Renew Subscription and Manage Subscription. 🔍 Click the image to see a larger version ## Still stuck?

If a charge looks wrong, or you were billed twice, see how to request a refund for a subscription charge. For anything else about your subscription, you can reach our support team anytime through the chat bubble in the bottom-right corner of our Help Center at help.altrady.com.