Welcome to our new support center! Some articles may still be missing; they will be added shortly. For the old support documentation go to https://support.altrady.com. If you have questions, open a new ticket here. New tickets on support.altrady.com won’t be answered; existing tickets will be finalised there.

Altrady Support Altrady Support

Stop loss and protection modes on a smart order

A smart order’s stop loss can sit still, move to break even, or step up as your take-profit targets fill. This covers setting the stop and choosing how it protects the position.

Setting the stop loss

Turn on Stop loss and choose the type:

  • Stop market: when your stop price is reached, the position exits immediately at the best available price on the order book.
  • Stop limit: when the stop price is reached, a limit order is placed. It gives you a fill price (set with a Limit %), but if the market runs past it, part or all can stay unfilled on the book.

Set the stop with a Stop % (from 0% to -99%, measured from your average entry), a fixed price, or by dragging the stop line on the chart. The stop loss always covers 100% of the position: the Profit Volume setting only affects take profits. Until your entries fill, the stop is sized to the full entry amount, then it adjusts to the position’s actual size as entries fill.

Stop loss section of the order form with Stop market / Stop limit toggle, stop price, and the Protection dropdown🔍 Click the image to see a larger version

Protection: how the stop moves

The Protection setting decides whether the stop moves after the position opens:

  • None: the stop stays exactly where you set it.
  • Average entry: once your first take profit fills, the stop moves to your average entry price and stays there. Because Altrady folds fees into the average entry, this is a true break-even, not just your entry price.
  • Follow Take Profit: the stop steps up one level behind your targets, to average entry after the first target, then to the first target’s price, then the second, and so on.

Protection dropdown expanded showing None, Average entry, Follow Take Profit, and Follow Price🔍 Click the image to see a larger version

Average entry and Follow Take Profit need two or more take-profit targets; with a single target the stop stays static. With exactly two targets they behave the same, and Follow Take Profit only starts to differ from three targets up:

Targets filled Average entry Follow Take Profit
None original stop original stop
1st average entry average entry
2nd average entry 1st target
3rd average entry 2nd target

For the third mode in that dropdown, Follow Price (a true trailing stop), see trailing stop loss (Follow Price).

When the stop is placed on the exchange (futures)

On futures, Altrady places the stop-loss market order directly on the exchange before the stop price is reached (it shows Pending, then Open), as long as an entry has filled and no cool-down is set. One exception: KuCoin Futures doesn’t support this, so Altrady manages the stop itself there. On spot markets, the stop is managed by Altrady and only sent to the exchange when it triggers, because a spot exchange can’t hold a take-profit and a stop-loss order on the same position at the same time; a very fast crash on a thin market can therefore miss it, though this is rare on liquid markets.

Editing a stop that’s already trailing

If you change a stop after it has moved under Average entry or Follow Take Profit, Altrady asks whether to reset it to the trailed level or turn Protection off so you can set it by hand.

Still stuck?

If a stop isn’t moving the way its Protection mode should, reach out through support chat with the market and the position and we’ll check it with you.

Was this article helpful?