Welcome to our new support center! Some articles may still be missing; they will be added shortly. For the old support documentation go to https://support.altrady.com. If you have questions, open a new ticket here. New tickets on support.altrady.com won’t be answered; existing tickets will be finalised there.

Altrady Support Altrady Support
1
Closed · done This request is closed. You can still comment, but it stays closed unless the team reopens it. General

Changing expiry date in credit card

Please make it possible to change the credit card or expiry date. I spent 50 min trying to update it, as I wanted to keep the auto-renewal. Do not make it so difficult to remain a customer ;-)

Suggested over 2 years ago

1 comment

[email protected]

You can update your credit card information and ensure that your subscription is automatically renewed with the updated card details. For more information, please see the link below:

https://support.altrady.com/en/article/account-and-subscription-management-1frptvs/#5-change-recurring-payment-method-or-credit-card

over 1 year ago

Sign in to join the discussion.