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Altrady Support Altrady Support
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Closed This request is closed. You can still comment, but it stays closed unless the team reopens it. Trading

Cancel the position if 100% of the required coins are not available whenever placing positions

Hi ??

If we can’t manually create a ladder position due to insufficient funds, why are ladder positions with a ‘start position at’ option still being created without enough funds?
This is the third time I’ve ended up with only 3 out of 6 buy orders being placed in a ladder, which trapped me in an unfavorable breakeven price. It seems the system recognizes the issue and sends a notification saying ‘1 or more orders couldn’t be placed: insufficient balance’.
So, why was the decision made to allow a ladder position to be created without placing all the orders?

In my case, the advantage of using ‘start position at’ is being able to apply it across multiple pairs and catch the first one that triggers the price without locking up funds. The main issue arises when some pairs get triggered, and after multiple consecutive trades, some pairs become desynchronized, lacking sufficient funds to complete the full position. You might suggest checking positions and adding the necessary amount manually, but this is inefficient. I don’t want to do that after every trade, and I might forget to do it for some pairs, leading to poor trades. That’s why I’m reaching out to you – to address this issue. This approach isn’t ideal, and as I mentioned earlier, please apply the same rule as when placing positions manually.

Note: From what I recall, this behavior isn't limited to just the 'start position at' situation. It's also present with Bots. As I remember, the bot will place orders even if there aren't enough funds to cover all of them. This seems to be a broader issue. Please reconsider this logic. Even if you can't make it a mandatory rule across the board, at least make it optional, like by adding a checkbox or similar feature.

Thank you!

Suggested almost 2 years ago

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